Accessible Cell Phone Design: Development and Application of a Needs Analysis Framework
By Smith-Jackson, T. L.; Nussbaum, M. A.; Mooney, A. M.; Disability and Rehabilitation, Vol. 25, No. 10, pp. 549-560Publication Date: 2003
Research focuses on the development and use of the Needs Analysis and Requirements Acquisition (NARA) Framework, which was created to quantify user requirements for the design of cellular telephones that are accessible to people with disabilities. Semi-structured interviews and a focus group were conducted, while a systematic approach was used to translate this information into specific requirements. The requirements for general and feature-specific phone characteristics were identified through the study, while several of the requirements were found to match six of the seven universal design principles. The authors contend that the study demonstrated that NARA is a straight-forward and cost-effective method for developing user requirements for the design of accessible cellular telephones.
Published by: Taylor & Francis, Limited (Website:http://taylorandfrancis.org)
International Society of Physical and Rehabilitation Medicine (Web Site: http://www.isprm.org )
