Alternative Communications Services
Alternative Communication Services (ACS) provides the voice-to-text and sign language services nationally and internationally. ACS's methods include CART (Communication Access Realtime Translation) and Captioning and Text Interpreting (TypeWell). Simply, ACS staff listen to an event (teleconference call, meeting, class, training session, seminar), transcribe what they hear, and send that transcribed text back to the customer with less than a two-second delay. CART and Captioning are verbatim services, where every word is transcribed at a minimum accuracy level of 98.5% accuracy. Text Interpreting (TypeWell) is the meaning-for-meaning transcription of English text, typically found in the educational environment. ACS provides that service on site and remotely.